Help When You Need It
Expert Advice On Demand
Stuck on an issue and need guidance? Dealing with technology that is outside of you or your teams’ scope of experience? Let our experts assist you!
While we do use a ticket and documentation system to ensure all knowledge exchanges are archived and searchable, we engage with clients in a flexible way to fit inside your workflow.
Our engagements with clients aren’t restricted to specific topics or issues. We can help with anything that you need, and handle multiple issues at once.
Enterprise Depth of Knowledge, Small Business Pricing
You would be surprised how little Fortune 500 level expert IT consulting can cost. By maintaining low overhead, we can provide assistance to you and your team for less than you might think! Our hourly rate is just $89/hr, with flexible monthly retainer plans that will save you money and provide emergency availability.
IT Mentoring Service Examples
Please click on each heading for an example of our IT Mentoring services.
Server Management / DevOps Support
We can provide assistance with all server-based software including Apache, Nginx, PHP, Ruby, Python, ASP.NET, MySQL, PostgreSQL, Microsoft SQL Server, MongoDB, Memcached, and more.
Please note that server support has some limitations under the Economy Plan – please contact us for details.
Web Development Assistance
We are experts at optimizing web sites and web servers for optimum speed, performance, and reliability. We obsess over every little detail to make sure you are running at peak efficiency.
We can provide expert-level assistance in PHP, Ruby, Python, ASP.NET, database technologies like MySQL, MSSQL, and PostgreSQL, and caching technologies like Memcached.
We administer and support database servers like MySQL, MariaDB, PostgreSQL, and Microsoft SQL Server. Common tasks include data restoration, performance optimization, and structure analysis.
Need help moving to another hosting provider? Let us help you for a trouble-free migration.
We can help your website and server operations meet a broad range of compliance regulations, including:
- HIPPA (Business Associate Agreement available upon request)
- PCI DSS Level 1
- ISO 9001, 27001, 270017, 270018
- SOC 1, 2, and 3
- Privacy Act / PDPA Compliance for Malaysia, Singapore, Australia, and New Zealand)
- EU Model Clauses
- UK Cloud Security Principals and Cyber Essentials
Engagement Tailored to Your Needs
Pay Per Hour ($90/hr)
We can bill by the hour (in 15-minute increments) for infrequent or project-based server administration.
Retainer Package Billing
For ongoing maintenance, we can craft a maintenance plan to save you money and fit your budget, as well as provide emergency support.
We accept credit cards, PayPal, bank/wire transfers, and even accept purchase orders and company checks.