IT Mentoring

Help When You Need It

Expert Advice On Demand

Stuck on an issue and need guidance? Dealing with technology that is outside of you or your teams’ scope of experience? Let our experts assist you!
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Multiple Workflows

While we do use a ticket and documentation system to ensure all knowledge exchanges are archived and searchable, we engage with clients in a flexible way to fit inside your workflow.
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Flexible Assistance

Our engagements with clients aren’t restricted to specific topics or issues. We can help with anything that you need, and handle multiple issues at once.

Enterprise Depth of Knowledge, Small Business Pricing

You would be surprised how little Fortune 500 level expert IT consulting can cost. By maintaining low overhead, we can provide assistance to you and your team for less than you might think! Our hourly rate is just $89/hr, with flexible monthly retainer plans that will save you money and provide emergency availability.

IT Mentoring Service Examples

Please click on each heading for an example of our IT Mentoring services.

Server Management / DevOps Support

We can provide assistance with all server-based software including Apache, Nginx, PHP, Ruby, Python, ASP.NET, MySQL, PostgreSQL, Microsoft SQL Server, MongoDB, Memcached, and more.

Please note that server support has some limitations under the Economy Plan – please contact us for details.

Web Development Assistance

Need help with advanced web technologies like HTML5, CSS, JavaScript, jQuery, and AngularJS? We can help!

Website Optimization

We are experts at optimizing web sites and web servers for optimum speed, performance, and reliability. We obsess over every little detail to make sure you are running at peak efficiency.

Programming Assistance

We can provide expert-level assistance in PHP, Ruby, Python, ASP.NET, database technologies like MySQL, MSSQL, and PostgreSQL, and caching technologies like Memcached.

Database Administration

We administer and support database servers like MySQL, MariaDB, PostgreSQL, and Microsoft SQL Server.  Common tasks include data restoration, performance optimization, and structure analysis.

Migration Services

Need help moving to another hosting provider?  Let us help you for a trouble-free migration.

Security Compliance

We can help your website and server operations meet a broad range of compliance regulations, including:

  • HIPPA (Business Associate Agreement available upon request)
  • HITECH
  • PCI DSS Level 1
  • ISO 9001, 27001, 270017, 270018
  • SOC 1, 2, and 3
  • Privacy Act / PDPA Compliance for Malaysia, Singapore, Australia, and New Zealand)
  • EU Model Clauses
  • UK Cloud Security Principals and Cyber Essentials

Retainer Packages

Pay $89/hour, obtain a fixed-price quote, or save with these monthly plans:

Economy

$125/mo
  • Email Support Only
  • Up to 2 Hours per Month
  • Guaranteed 4 Business Day Availability

Copper

$275/mo
  • Phone / Email Support
  • Up to 3 Hours per Month
  • Guaranteed 3 Business Day Availability

Bronze

$525/mo
  • Phone / Email Support
  • Up to 6 Hours per Month
  • Guaranteed 3 Business Day Availability

Silver

$850/mo
  • Phone / Email Support
  • Up to 10 Hours per Month
  • Guaranteed 2 Business Day Availability

Gold

$1,225/mo
  • Phone / Email Support
  • Up to 15 Hours per Month
  • Guaranteed 2 Business Day Availability

Platinum

$1,600/mo
  • Phone / Email Support
  • Up to 20 Hours per Month
  • Guaranteed Next Business Day Availability

Custom packages available, contact us for more details.

Let’s Put our Experience to Work For You!