How can we help?

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I need to reset my password

Reset Your cPanel Password

If you need to reset your cPanel password, please go to:

http://www.yourdomain.com/cpanel

Replace yourdomain.com with your domain name, then clickĀ Reset Password, then enter your username.

If you have forgotten your username or need additional assistance, please click here to contact us.

Reset Your Domain Administration Password

Please click here to reset your domain administration password.

Not Sure / Need Assistance

No problem – we’re here to help. PleaseĀ click here to contact us.

I'm having trouble with my email

Please click here to report the issue. We’ll investigate and get back to you as soon as possible.

I have a question

We’re here to help!

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I'd like to text you (SMS)

Please send your text message to

(256) 973-9996

I'd like someone to call me

Sure, no problem. Just click below and select Please contact me via phone.

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I need to report a TOS/AUP violation or have a DMCA notice

We take TOS/AUP, abuse, and copyright violations very seriously. Before you contact us about an issue, please read the following:

  • In issues of copyright violation, please note that it is usually best to try to contact the site owner first when a copyright issue is present. This is not legally required, but we have found a simple email to the site owner resolves the issue. If they do not respond in a reasonable time frame, please proceed with your report below.
  • We give copyright violators 24 hours to resolve the issue or risk having their site suspended. If they continue to violate copyright law, we will terminate their account. We require our customers to use our servers in a lawful manner.
  • If you are reporting a TOS/AUP, abuse, or legal violation, please do not contact the site owner – instead proceed with your report to us. We will investigate immediately and take appropriate actions per our policies and TOS/AUP.

To file a DMCA or report a TOS/AUP violation, please click here and include as much detail as possible in your report.