How can we help?


I have a question

Please fill out this form to contact us securely. We’ll be in touch ASAP!

I need to reset my password

Reset Your cPanel Password

If you need to reset your cPanel password, please go to:

Replace with your domain name, then click Reset Password, then enter your username.

Reset Your Domain Administration Password

Please click here to reset your domain administration password.

Not Sure / Need Assistance

No problem – we’re here to help. Please click on one of the contact options below.

I'd like to text you (SMS)

Please send your text message to:


Please note: This is not for voice, only text messages.

I'm having trouble with my email

Please click here to report the issue. We’ll investigate and get back to you as soon as possible.

I'd like someone to call me

Sure, no problem. Just fill out the form below and we’ll give you a call ASAP!

I need to report a TOS/AUP violation or have a DMCA notice

We take TOS/AUP, abuse, and copyright violations very seriously. Before you contact us about an issue, please read the following:

  • In issues of copyright violation, please note that it is usually best to try to contact the site owner first when a copyright issue is present. This is not legally required, but we have found a simple email to the site owner resolves the issue. If they do not respond in a reasonable time frame, please proceed with your report below.
  • We give copyright violators 24 hours to resolve the issue or risk having their site suspended. If they continue to violate copyright law, we will terminate their account. We require our customers to use our servers in a lawful manner.
  • If you are reporting a TOS/AUP, abuse, or legal violation, please do not contact the site owner – instead proceed with your report to us. We will investigate immediately and take appropriate actions per our policies and TOS/AUP.

To file a DMCA or report a TOS/AUP violation, please click here and include as much detail as possible in your report.