OCS Solutions has a reputation for awesome technical support, on top of our extensive knowledge of web hosting, IT mentoring and other web programming services.
That’s why we are delighted to announce our new text message technical support service!
Any message you text to 256-973-9996 will be immediately converted to a ticket and will be responded to by our support staff as soon as possible. Since there is a character limit, we will be mindful of this when replying. If your issue requires more than text can provide, we may send you an email for more lengthy replies.
Why text message technical support for your web hosting account?
- You probably aren’t spending a lot of time in front of your computer these days and you may just need a quick question answered about an account issue, upgrade or even a billing request.
- Maybe your website is experiencing downtime, along with your computer (that happens a lot more than people think), and you need help figuring out the problem.
- You have clients or customers calling you about a website issue and you need an extra “computer” and support to help walk you through the troubleshooting process.
- If someone asks you a question, you can simply reply, “let me ask my web people,” whip out your phone and have the answer in the palm of your hand. Literally.
Our text message technical support gives you the assurance of a team of professionals in the IT and hosting industry with the care of a family that wants you and your business to succeed.
Add our text message technical support number to your contacts today, in case you need it tomorrow. 256-973-9996