Technical Support

Tech Support

OCS Knowledgebase

If you have a technical question, we invite you first to check out our OCS Knowledgebase, full of informative articles, troubleshooting tips, and step-by-step guides.

Support Ticket

Open a Support Ticket

The absolute best way in most cases to report a problem or to obtain technical support. Support tickets work just like e-mail, except they let both of us us view all responses in an easy-to-use interface.

Call Us

Call to Speak With a Support Technician

You can call us anytime at 256-764-4035. Click the link above for international numbers, fax information and alternative contact methods.

Support and Status Blog

Twitter Feed

We recommend you follow our Twitter feed to keep track of the latest system and network status messages and maintenance upgrades.